About Us/Who We Are
Customer service is our hallmark, so knowing who will provide it to you is the most important thing for you to know about us.
Chuck Houser, Managing Partner
Chuck entered the insurance field after graduating in 1982 from Indiana University of Pennsylvania, where he earned a Bachelor of Science degree in Business Administration and a minor in Economics. He joined Indiana Insurance in 1997. The agency grew exponentially under his direction, and he purchased it in 2010. He views his own continuing education as an agency asset, because knowledge of insurance is key in providing customer insurance. As part of his continuing education, he has earned the following professional designations:
Certified Insurance Counselor (CIC),
Certified Financial Planner™ (CFP®),
Chartered Life Underwriter (CLU) and
Life Underwriters Training Council Fellow
(LUTCF). He also holds a Series 7 (General Securities) Stockbrokers license*.
All staff members participate in ongoing continuing education to maintain their licenses.
Suzanne Sunderlin Certified Insurance Services Representative (CISR) - first started in
the insurance industry in 1987. A licensed agent, she works primarily in personal lines and
all areas of customer service, including claims.
Hill is the secretary/receptionist and also handles claims and payments. Shannon is also a licensed agent and works in all areas and specializes in farms. She enjoys
teaching Sunday School and playing piano in her church.
Certified Insurance Services Representative (CISR) - has her life & health insurance license and property & casualty license. She works primarily as a commercial lines customer service representative and lives in Starford with her two children. She enjoys traveling and spending time with her family and friends.
Lori Wilson is an executive assistant to the owner and marketing. She is married, has three grown children and also has a new grandson named Cooper. She enjoys being at their cabin anytime she can be there!
Indiana Insurance is situated on a shady lot at 823 Rose Street in Indiana, Pennsylvania, where there is plenty of free parking and easy access. Learn more about the
companies we represent and the
types of insurance we offer.
*All Securities are offered through Cambridge Investment Research, Inc., a Broker Dealer, Member FINRA/SIPC. 311 Main Street, Irwin, PA 15642, phone (724) 863-3287. Indiana Insurance is not affiliated with Cambridge Investment Research, Inc.